Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at wonderuswears@gmail.com. Please note that returns must be sent to the following address:

44 Winterhill Dr
Hardy, VA 24101
United States

If your return is accepted, we’ll send you a return shipping label and instructions explaining how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at wonderuswears@gmail.com.

Damages and issues

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Exceptions and non-returnable items

Certain types of items cannot be returned, including perishable goods such as food, flowers, or plants; custom products such as special orders or personalized items; and personal-care goods such as beauty products. We also do not accept returns involving hazardous materials, flammable liquids, or gases.

Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to receive the item you want is to return the item you currently have. Once the return is accepted, you can make a separate purchase for the replacement item.

European Union 14-day cooling-off period

Notwithstanding the policy above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund was approved.

If approved, you’ll be automatically refunded through your original payment method within 10 business days. Please remember that your bank or credit-card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at wonderuswears@gmail.com.